By division
Offices
UK & offshore support
Live issue counts by office — hover for detail, click a country to filter the register.
The same problems, grouped
Issues by category
Click a category to filter the register.
Priority mix
Click a priority to filter the register.
Where the risk sits
Priority Matrix
Open issues by impact and urgency — click a cell to filter the register.
Highest-risk issues
Top open issues by impact and urgency.
Progress & corroboration
Where every issue sits
Live status split — click a status to filter the register.
How widely felt
Of the 23 interview-sourced issues. Click a department to filter the register.
| ID | Issue | Category | Reported by | Priority | Status | Progress | Target |
|---|
Platform users
Employees
People referenced on tickets who don't have platform access. Their names are kept for issue history and submissions. Add a work email to any of them to turn them into a platform user.
Option lists
Manage the dropdown options used across the register. Renaming updates the label everywhere; retiring hides it from new entries without touching historical issues.
Staff issue form
Share this link with employees so they can log issues without a login. Submissions arrive in the register as new “Identified” issues tagged “Staff form”.
Roles & permissions
Tick a capability to grant it to a role. Admin always has full access. Owner's status & update rights apply only to issues assigned to them. Changes take effect immediately.
Review thresholds
These drive the overdue/stale flags across the register, weekly review and TV mode.
TV mode
Controls the office-screen display. Bookmark /?tv=1 on the TV to auto-start it.
Export
Snapshots of the live database, generated in your browser.
CSV opens in Excel for the monthly management pack. The JSON snapshot includes issues, people, updates, activity and options — keep one before big clean-ups.
Archived issues
Archived issues are hidden from the register but never deleted. Restore one to bring it back with its full history and audit trail.
